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Technology Support

Technology Support

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Chromebook Software

Provo City School District controls and monitors software on all Chromebooks. Software updates are sent out on a regular basis.

Blocked Content

If your teacher posts a YouTube video for classroom study and the video is blocked by our filter, Please contact your teacher to have the block removed. The Learning Resource Officer at the school can also unblock it.

If you need a Chromebook app and it’s blocked, please request that it be unblocked through your teacher. Your teacher can submit a request to tech support.

Zoom

Zoom is an online video-conferencing application that teachers can use to communicate with students. Don’t try to install Zoom because it’s already installed on all Chromebooks. Your teacher will send you a meeting ID before you connect.

iReady

ANY i-Ready trouble (even just getting on a device), please contact the i-Ready support number directly. 1-800-225-0248 7am-9pm Eastern Time. Monday-Friday Weekends or any time i-readysupport@cainc.com